Jetson has headquarters located in both Barcelona and Salinas (Asturias), where its repair service is available to repair your board quickly and efficiently, if needed.
We know how hard it can be to go without your board as the perfect waves keep rolling in, waiting for you to catch them.
That’s why our repair and after-sales services strive to offer the best and fastest service they can.
WHERE CAN I GET SPARE PARTS?
You may go to any of our associated shops or request parts by filling out our online contact form.
ASSOCIATED SURF STORES
- FREE DIAGONAL – Avda. Diagonal 503, 08029 BARCELONA Tel. (+34) 933217290
- WIND PARADISE – C/ Les Corts 23 (Polígono Industrial Les Corts) 08349 Cabrera de Mar (BARCELONA) Tel. (+34) 93 751 03 20.
- SLASHBOARDS SALINAS – Luis Hauzeur 17, 33405 Salinas (ASTURIAS) Tel. (+34) 985518655
- SANTA MARINA SURF CAMP – C/ Dionisio Ruisánchez nº39, 33560 Ribadesella (ASTURIAS) Tel. (+34) 618 00 06 23
- TARIFA AIR FORCE – Polígono Industrial La Vega nave 205, 11380 TARIFA Tel.(+34) 672 456 664
- WAKALOUKA – Diputazio Kalea, 6, 48009 Bilbao, BIZKAIA Tel. (+34) 944 24 03 20.
- SURFMARKET.ORG – Tel. (+34) 670 466 314
WARRANTY AND REPAIR SERVICE
Jetson’s warranty covers the board’s electronic and mechanical components for two years.
Due to the nature of the sport of surfing, conventional surfboards are not covered for collisions or breakage. In the particular case of Jetson boards, due to the complexity of their electronic components, we provide special warranty coverage. We do pledge to perform repairs in the event that internal breakage occurs. If this is not possible for some reason, we do commit to obtaining the same materials for you, up to a maximum value of €1,000. This amounts to one-third of the original price. The warranty may be requested directly at the store where the board was purchased, or online if it was purchased in that manner or online if it was purchased in that manner or if purchased directly via Jetson’s U.S. sales representative.
WHAT HAPPENS IF THE BOARD DOES NOT WORK PROPERLY?
With the sole exception of battery cases, Jetson’s warranty covers any needed repair, as well as shipping (within Europe and USA). We do understand the importance of providing speedy repairs, as well as ensuring their quality, because a day without a board means a day without surfing.